Moscow Metro's FacePay system may be extended to other transport modes

28th July 2022
Moscow Metro's FacePay system may be extended to other transport modes

In April this year we had reported: Moscow Metro, uses facial recognition in a world-first
July 28 2022: In a recent update, Deputy Mayor of Moscow for Transport Maksim Liksutov  has said, the Face Pay biometric fare payment system  will be extended to more modes of transport.
In September the service will be available at all stations of the Moscow Central Circle (MCC). The service will also become available at regular river transport this year. The technology is currently being tested at the surface transport and it is planned to launch the Face Pay on Aeroexpress (railway connection between city airports and railway terminals).
Face Pay users revealed high satisfaction rates: 88% of them appreciate the advantages of the technology and prefer this system to other payment methods. Users cited these benefits of the system: no need to carry a bank card (44%), innovativeness (42%), time saving – no need to stand in line to ticket offices or vending machines (38%), speed (37%).
The disadvantages cited by users include a small number of turnstiles that accept the Face Pay. According to Maksim Liksutov, their number will increase by 200.
The majority of stations have 1-2 turnstiles, equipped with the Face Pay fare payment system, some stations have already increased their number at the request of users. For example, there are six turnstiles at Prospekt Mira station (Line 6) and five at Komsomolskaya station (the Circle Line). In total, 76 additional Face Pay turnstiles have already been installed. We see that this is not enough. However, after the upgrade of turnstiles in the underground, at least 200 more will be able to accept biometric payment. If necessary, we will further increase the number.
Link to social cards
The possibility to link the Face Pay to social cards, including for students and schoolchildren is being studies. Another issue currently under consideration is selling season passes with biometric payment option to corporate clients: some companies purchase 30/90/365-day passes for their employees and would therefore benefit from the Face Pay access, rather than need to buy, distribute and give out tickets every time.At present, more than 170 000 users are registered in the Face Pay system. More than 26 million trips have been made with biometrics since the service has been launched.