Bangalore, July 23 2019: Kerb-to-Gate biometric journey goes live at Bangalore Airport: Passengers flying Vistara can now travel paperless, with Digi Yatra Seamless Flow technology by Vision-Box.
The Kempegowda International Airport, has successfully launched ‘Early Go Live’, part of its Digi Yatra project — a fully biometric based self-boarding solution for seamless flow from registration to boarding.
After the completion of the final phase by early next year, it is expected to be the largest deployment of an end-to-end paperless biometric programme in Asia with over 350 passenger touchpoints at Bangalore Airport Terminal 1.
To start with, it will enable passengers travelling on Vistara flight UK864 from Bangalore to Mumbai to utilize this process without presenting travel documents at every touch point. This was made possible by the integration of Vistara’s Departure Control System (DCS) with the technology, allowing effortless processing at the entry to the terminal, passenger security screening and the boarding gate. All Vistara flights are expected to be integrated into the biometric boarding process at Bangalore Airport by October 2019. Read full report here
Says Hari Marar, MD & CEO, Bangalore International Airport Ltd. (BIAL):“There is an increasing need to offer seamless experiences and, as a pioneer in the airport technology domain in India, BIAL is committed to offering innovative ways to simplify the passenger journey, while maintaining the highest standards of safety, security and privacy. A select few passengers now have the opportunity to experience this sophisticated technology as part of this rollout.Once we trial the full end-to-end process successfully and integrate it into the Digi Yatra Platform being developed by the Digi Yatra Foundation, the technology and process will be used extensively for seamless flow in our upcoming Terminal 2 Project as well.
Vistara’s Chief Information and Innovation Officer, Mr. Ravinder Pal Singh, said, “As an organisation with innovation at its core, we continue to keep a sharp focus on leveraging technology to make travelling increasingly seamless across customer touchpoints. Collaborating with organisations across the aviation ecosystem using technology to enable this biometric boarding technology is yet another step in this direction.”
Vision-Box’s award-winning platform Orchestra is the enterprise solution behind the end-to-end Seamless Flow experience. It has been running Seamless Flow operations across the world, making the IATA One ID concept a reality. It combines next generation Identity Management as a Service features, certified Common-Use connectors, tier one biometric algorithms, Artificial Intelligence and Deep Learning technologies, the latest trends in User Experience and Human-to-Machine Interface.
The platform deployed at BLR Airport was conceived from inception according to Privacy by Design principles. Orchestra is yet the only identity management platform in the world that is certified in Privacy by Design, achieved in close partnership with the subject matter experts’ team of the Privacy by Design Centre of Excellence of the Ryerson University, Toronto (CA). The technology platform meets legal and regulatory requirements of data privacy and security and respects passenger privacy.
The Orchestra platform is equally 100% compliant with European Union General Protection Data Regulation (GDPR) Law, which adopts Privacy by Design principles. The GDPR primarily aims to give control back to citizens over their personal data. It also addresses the export of personal data outside the EU.
“Vision-Box was selected by BLR Airport a few months ago to deliver a trusted biometric platform that enables a digital friction-less passenger experience, resembling ‘a walk in the park’. Here we are together inaugurating the first stage of the Digi Yatra Seamless Flow program, which is a premiere in India and the largest initiative in Asia. Most importantly, it will become a major growth handler for BLR, by enhancing capacity, efficiency and security, while offering a modern experience for passengers”, commented Miguel Leitmann, Vision-Box CEO.
The full deployment of Digi Yatra Seamless Flow will be incremental, totaling more than 350 biometric touchpoints, all connected to the Orchestra platform. It will, enable pro-active decision-making in flow management. It is the smart glue between the traditional silos of the airport legacy systems, where for the first time in India, a biometric, common-use passenger-centric walkthrough becomes a reality.
In a Seamless Flow end-to-end approach, the passenger arriving at security and immigration checkpoints has been previously vetted at check-in. This allows a seamless, contactless process where the passenger simply needs to look at a smart camera to be cleared and allowed passage.
The Vision-Box seamless security and Automated Border Control eGates allow for live multimodal biometric capture (face, fingerprint, iris) in combination with the authentication of travel documents and a reliable match between live biometric data and the information contained in the e-document. In addition, they offer a best-in-class human-machine interaction and a fast, passenger-centric walkthrough experience. The result is a considerable increase in throughput, eliminating bottlenecks and enhancing capacity.