Thiruvananthapuram, May 4 2019: Close on the heels of signing a landmark agreement with Etihad Airways, IBS Software's (IBS) cloud-based technology now powers the cargo management of Korean Air (KE), one of the top five cargo carriers in the world.
IBS' iCargo platform provides a cutting edge to the airline, enabling KE to discard the legacy system in use for more than 30 years.
Earlier this week, IBS’ fully integrated, web-based solution went live simultaneously at 130 stations of KE across the globe, placing it in complete command and control of the airlines cargo movement world-wide. This migration is an unprecedented achievement in the air cargo industry of a top tier cargo carrier implementing a full-scale cargo management system spanning all aspects of the business in a single cutover and within a span of 18 months.
iCargo replaces a legacy software and nearly 35 disparate satellite systems with a single, unified, cloud-based platform covering the entire spectrum of cargo business including sales, booking engine, pricing, capacity control, cargo operations, air mail and cargo revenue accounting. The integrated technology solution will connect all the critical business functions of cargo movement which will considerably enhance customer experience, provide the agility to innovate at speed and position KE to execute at scale.
The rollout also included the introduction of IBS’ brand new suite of mobility capabilities including next gen android-based barcode scanners and apps on mobile devices such as tablets with integrated electronic workflows at Korean Air’s global cargo hub at Seoul Incheon Airport.
Korean Air is now well positioned to transition into a digitally enabled operations center enabled by next gen mobility solutions. The Incheon cargo hub handles 1.6 million tonnes of cargo annually and manages 140 flights per day including KE’s 20 plus dedicated freighter operations.
The implementation also included the launch of the brand-new Korean Air Cargo website, developed from scratch in partnership with IBS, with a fully integrated business toolkit, that will facilitate online booking, tracking, e-airway bills, terminal operations, mail handling, revenue accounting and data warehouse capability. The next phase of the roll out will see the introduction of a fully integrated Cargo Revenue Management system developed using advanced analytics and machine learning algorithms in association with Korean Air.