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Kookoo aims to marry telephone-based services to the cloud

Hyderabad-based Ozonetel Systems, has released a new edition of Kookoo.in, India’s first hosted telephony platform in the cloud. Kookoo functions as an interface between the web application and the caller by taking phone commands from one end (caller) and executes on the web. After allowing businesses to build innovative phone applications, KooKoo provides an alternate channel for businesses to interact with their customers by integrating incoming & out going SMS. It offers 10 digit numbers so that customers can send SMSes to the businesses who are leasing this platform. Kookoo.in is providing an innovative way of telephony functions for web programmers to enable web/e-commerce sites to offer telephone channel as a mechanism to service customers.
Since its launch in August 2010, Kookoo has acquired 1,000 registered developers and 100 customers who have built voice services such as IVR and PBX systems.
Says CSN Murthy, Founder- CEO, Ozonetel Systems said, “Even though India is the second largest and the fastest growing telecom market in the world today, with over740 million telephone users, we have only 50 million Internet users. We realized that Telephony systems have lagged behind because of exorbitant setup costs and maintaining them. We saw an opportunity to develop a system which addresses this problem by making telephony functions accessible through common web programming languages. Today, we are happy and confident that advanced version of kookoo.in helps the company’s with web based companies to scale up their business through telephony”.
Kookoo service is currently available in Hyderabad, Bangalore, Chennai, Delhi, Mumbai, Kolkata, Pune and will shortly extend to Cochin and Ahmadabad. KooKoo users can now get local numbers from all these locations and build their voice services like IVR and PBX systems.
Ozonetel Systems was founded in 2007 by serial technology entrepreneur Murthy Chintalapati.  www.ozonetel.com  & http://www.kookoo.in/   September 20 2011