Bangalore, June 30, 2023: Passengers flying through Kempegowda International Airport Bengaluru (BLR Airport) will now have 'BLR Pulse' – a personalised digital travel buddy to cater to their needs.
The airport collaborated GrayMatter Software Services,  to create 'BLR Pulse'. This app alleviates common pre-travel apprehensions like long security queues, wait times, etc. It allows passengers to navigate within the terminal buildings and take control of their journey at departures and arrivals by providing essential information about the Airport in real-time. The interactive chatbot feature in the app enables a self-sufficient mode of finding answers to various questions, which will be further curated over time.
BLR Pulse offers real-time updates on various passenger processing touchpoints, including entry gates, check-in counters and security check areas, while delivering flight status updates directly to passengers’ mobile or email inboxes. In addition, the ‘WayFinder’ feature allows passengers to find their way through the Airport easily. Passengers can book a transit hotel for their short-term stay or complete their last-minute flight check-ins.

More details in the Travel and Tourism section report