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Design meets Customer Relations Management in Zoho Canvas

Chennai, August 12, 2021:  India-headquartered global enterprise technology company, Zoho Corporation has unveiled  Canvas for Zoho CRM, a design studio for CRM personalization. Canvas enables businesses to create their own CRM interfaces that are better suited to the role of each employee, without IT or developer involvement. It helps simplify complex CRM implementations into streamlined and contextual employee-facing experiences.
Data and workflow customization can render a CRM system too complex for most employees and personalizing the CRM for each employee's role involves excessive development effort and cost. As a direct result of this complexity, productivity drops, employees become disengaged, CRM adoption struggles, and ROI can suffer. With Canvas, companies of all sizes can avoid these issues and enjoy the breadth of functionality offered by a general-purpose CRM and the specialized experience offered by a vertical CRM.
"Many CRM software already offer an abundance of personalization for customer experiences, but the same is not true for employee experiences. As a result, everyone is using the same system and paying the productivity tax for no reason," said Mani Vembu, COO of Zoho Corp. "Imagine a reality where the system is tailor-made for each employee's role. That is true all-around personalization, and that is what we are bringing to market with Canvas. We believe it's a more natural solution to the challenge of software adoption. Our ultimate aim is for businesses to create enterprise-wide software experiences with consumer-grade simplicity."
Canvas Capabilities Include:
Drag-and-Drop Editor: Canvas sports a simple drag-and-drop editor that facilitates designing without needing to write a single line of code.
Template Gallery: Customers can pick a preset template that speaks to them and their industry, and dive right in.
Industry-relevant views: Companies can create views that are relevant to their industry, their work culture, their sales process, and more.
Self-service via Portals: Customers can also share Canvas creations over portals and create a better experience for vendors, stakeholders, and more.
Role-based Assignment: Companies can assign different Canvas views based on roles, responsibilities, and teams in their company.
Extensive Formatting: Canvas also houses a wide range of formatting options to edit the finer details of a view, and can load styles dynamically based on conditions.
More information here