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Indians are 'appy users: Nokia study

A global study from mobile phone leader Nokia, finds the heaviest users of phone applications are in India: 77 per cent of people in India have up to 30 apps on their smart phone. Music and social networking dominates. 58 per cent of smart phone users in India claim apps benefit their lives, relying on them while at home (31 per cent), travelling (24 per cent), or at work (10 per cent).

Nokia, joined Professor Trevor Pinch, Cornell University’s leading sociologist and professor of science and technology studies, to analyze more than 5,200 smart phone users in 10 countries – India, Singapore, China, South Africa, Brazil, Germany, Italy, Spain, UK, and USA. The study was aimed at gathering insights into the smart phone behaviour of consumers in these countries.

The research showed that more than the number of mobile apps, it was the quality and relevance that drove apps consumption among users. More than 70 per cent of users surveyed had up to 30 apps on their smartphones, with 20 per cent saying that they delete all similar apps from their handset if they hear about a better one.

The study also revealed that having and using apps are not synonymous. A third of all smartphone users (30 per cent) claimed to use most of the apps on their phone, but not all. The heaviest users were in India where 14 per cent claimed to use all of the apps on their phone, while the British seemed to be the most indifferent, with 23 per cent admitting to hardly ever using any.

“What is really interesting about this data is that we are seeing app habits in new ways,” Pinch said. “Two-fifths [43 per cent] of those questioned rely on their apps many times throughout the day – but in different contexts. The beauty of mobile devices is that they can be used with such versatility. For example, the business person can come home and hand their phone over to their kids to play games on.”

“Apps are the way in which we bring our devices to life and empower them to be like our own personal magic wands. Just like an old music collection, our apps - and the ways in which we use them – can reveal the heart and soul of who we truly are. They tell our stories,” said George Linardos, vice president of media, Nokia.

India Key Facts:
• 77 per cent of people in India have up to 30 apps on their smartphone, with men more likely to download an app (93 per cent) vs. women (87 per cent)
• The most popular apps to download are music (41 per cent), social networking (41 per cent), business (27 per cent), photo/ personalization (22 per cent) and games (22 per cent)
• The most popular apps people actually use are social networking (40 per cent), music (36 per cent), business (28 per cent), utilities (21 per cent), games (21 per cent)
• Women (43 per cent) are more into social networking than men (38 per cent)
• The majority of 18-24 year olds download and use social networking apps
• 58 per cent of people like to download apps because they know they’ll benefit their life, 48 per cent of Indians think it’s important to have the most recent technology and applications and 34 per cent feel they need to be able to download the latest music releases
• Most Smartphone users frequently rely on apps throughout the day (48 per cent) while a further 22 per cent log on and use them two or three times a week
• 31 per cent of people use their apps at home while 29 per cent use them while commuting to and from work
• 17 per cent of Indians only download the free apps available for their phone via sites such as store.ovi.com

Feb 7 2011