New Delhi, January 13, 2021: HCL Technologies and Artificial Intelligence company Bobble AI have joined hands to offer customer engagement solutions in the open banking space through a plug-n-play White-label Keyboard SDK (Software Development Kit).
The keyboard-based solution, an innovation by Bobble AI, creates a unique advantage and strengthens HCL’s relationships with its Banking and Insurance Clients, building a competitive advantage by offering clear benefits including increased revenue and reduced customer acquisition cost.
The solution, which will be deployed remotely, will help HCL’s banking clients develop a 360-degree understanding of their consumers based on smartphone behaviour across 24x7 usage. With this knowledge, HCL’s Banking Clients will be equipped with a far better communication and acquisition strategy for cross-selling its wide-range of products and services.
The Bobble AI Keyboard SDK offers core typing functionalities like auto-correct, word predictions, swipe-to-type, speech-to-text, clipboard, and more. In addition to English, these features work efficiently in 36 Indic languages and over 100 International languages.
The solution seamlessly integrates with a bank’s mobile app, giving consumers access to services while creating an opportunity for banks to extend their features and offerings to their consumers based on real-time intent. It serves as both a strategic driver for promoting mobile banking services and helps banks regain P2P (peer-to-peer) transactions that may be lost to digital wallets and other dedicated solutions.
Says Ankit Prasad, CEO & Founder, Bobble AI: “Keyboard is essentially the first customer engagement tool for any connected device in today’s world and a relevant and focused integration in the mobile app helps in building quick revenue growth, helps to reduce customer acquisition cost, significantly boosts engagement with the users and more importantly gives a competitive edge. Together with HCL, we aim to engineer an innovative infrastructure of white-label solutions that will help banks and their FinTech partner ecosystem create differentiated Open Banking strategies and implement them.”
Bobble AI, an Artificial Intelligence (AI) innovation company, has created the world’s first Conversation Media Platform, enriching everyday conversations on mobile with expressive and personalized content including stickers, GIFs, and emojis, deep localization with over 100 languages, AI-based contextual recommendations, speech-to-text, and much more. https://www.bobble.ai/en/conversational-banking