BFSI, telecom, show renewed talent demand after lockdowns

13th September 2020
BFSI, telecom, show renewed talent demand after lockdowns

New Delhi, September 13, 2020: With ‘Unlock 4.0’ in progress, India Inc. noted growth in talent demand in Aug 2020, led by high volume sectors such as BFSI (banking and financial services) and IT/Telecom.
Continuing their growth trend since July’20, both these sectors recorded 8% M-o-M growth (for each) in Aug 2020.
The Hospitality sector - which has been allowed to resume operations from Aug 2020 – noted 7% M-o-M growth in talent demand, stated TimesJobs RecruiteX monthly edition. The Hospitality sector posted growth in talent demand after June 2020. 
TimesJobs RecruiteX is a monthly recruitment index that records the demand and supply of talent at India Inc. Overall, Aug 2020 noted a 4% M-o-M gain in talent demand. 
Says Sanjay Goyal, Business Head, TimesJobs and TechGig said, “The present talent demand data findings suggest that India Inc. is focused on recovery and is bullish about roles that are focused on revenue generation or customer services. For example, core roles as Banking, Sales/Business Development saw most talent demand, followed by Customer Services/Telecalling, Engineering roles. With ‘Unlock 4.0 in progress, I'm hopeful that talent demand for services sectors and roles will pick pace.”
Here are more trends from TimesJobs RecruiteX Aug 2020 edition: 
The BFSI, IT/Telecom, FMCG, Retail and Healthcare/Pharmaceuticals sectors posted positive talent demand in Aug 2020, mostly since they were operational in the partial Unlock period as well. Top three sectors with most talent demand.
IT/Telecom:  8%
Hospitality: 7%
Location-wise trends: 
Metro cities re-claimed their spot as ‘top job hubs’ as Chennai, Bengaluru and Mumbai recorded growth in talent demand. Only Delhi-NCR saw a dip of (-2%) in talent demand. Top three cities for talent demand in Aug 2020 were:
Chennai: 27%
Jaipur: 11%
Functional Area-wise:
The Aug 2020 RecruiteX data indicates that revenue generation or customer serving roles were much sought after in Aug 2020. The Customer Services/Telecalling, Engineering, Banks/Insurance, Sales/Business Development, and Doctors/Nurses professionals saw growth in talent demand. Top three functional areas for talent demand in Aug 2020 were:
- Banks/Insurance/Financial Services: 13%
- Sales/Business Development: 12%
- Quality/Process Control: 7%
Work Experience:
India Inc. is presently ramping up its middle management. Top three work experience categories in demand in Aug 2020 were:
- 10-20 years: 19%
- 5-10 years: 3%
- 20 years+:1%

RecruiteX is the recruitment index for India. It is an analysis identifying the hiring activity and trends in India Inc. Based on tactful extraction and examination of jobs posted and applied for in a month at TimesJobs, it details ‘recruitment’ as a process backed by hiring sentiments of a recruiter and aspirations of the job seekers alike.