New Delhi, May 11 2020: Global smartphone brand Tecno, is not waiting any longer: it is reaching out to customers in India with an offer to deliver handsets at home, during these lockdown days.
Consumers can reach out to their preferred retailers at https://www.tecno-mobile.in/home-delivery and enter their pin code details to initiate this service. Tecno has a network of 35,000 retailers across India.
The microsite with a store locator will assist in mapping the retailer and their contact details, and the device will be delivered at their doorsteps by their nearest retailer. Tecno’s initiative will enable its consumers to connect and place order with their preferred retailers as per the zoning guidelines of the government from the comfort of their home. All orders will be delivered within 24 hours in compliance of the norms and guidelines prescribed by the Government for zones created in the wake of the Covid-19 crises, and consumers will not incur any additional charges.
Says Arijeet Talapatra, CEO of Tecno’s parent company, Transsion India: “We are a consumer-centric brand and at the time of crisis, when going out to a physical store is difficult for consumers. We are taking a step towards bringing them closer to our 35,000 retailers. The Doorstep Delivery initiative is an innovative lead generation model that will allow us to create an environment of business continuity that will empower the retailers, the consumers and all those who are involved across the supply chain. Operations will be carried out in conformity with the prescribed advisory and guidelines set by the Government.”
The doorstep delivery service will include Tecno’s popular smartphones like Camon 15, Camon 15Pro and the Spark Go Plus.
Tecno has also has assured that its retailers would ensure safe and hygienic delivery, following all statutory requirements and regulations of the Government. Earlier, Tecno had announced initiatives like implementing a two-month warranty extension policy for its smartphones whose warranty expires during the period between March 20 and May 31, 2020.