February 25, 2020: Leading IT infrastructure provider Rahi Systems,  has suggested the top digitalization trends that will reshape the millennial workplace of the future in 2020.|
AI User-Driven Experiences in the workplace delivered through different ‘edge’ devices is set to become the top trend for 2020. Hardware manufacturers and software platforms are showing a growing innovation in AI and Machine Learning technology.
Platform providers Zoom, Microsoft and Google recently focused the use of AI machine learning to deliver meeting functionalities such as real-time transcription and translation of voice during a call and the ability to then capture that content for later use. All these technology readers have highlighted the human element in their messaging, driving home the idea that AI and machine learning functionalities are designed to enhance human interaction and not to replace them.
Workplace evolution is happening rapidly and the trends that are driving optimization primarily involve the movements of traditionally physical tasks to digital spaces. In order to scale with change and empower productivity, companies must have a workplace strategy that provides a clear roadmap that will enable workplace optimization and reduce company downtime.
Says Sushil Goyal, Managing Director of Rahi Systems in India: “ AI, Augmented Reality and Edge technology have been buzzwords in the industry for years. Based on our customer demands we can see that AI and Edge technology are the number one technologies that will change the nature of collaboration moving forward.”
Other top tech workplace trends
- The use of AI technology is set to improve overall user satisfaction within the workplace through its variety of high-tech functions, while also making it a more enjoyable and productive experience. AI technology will become an eminent role within the workplace as it develops and becomes increasingly current in daily collaboration.
- With Amazon set to roll out “Alexa for Business” in 2020, there is no doubt that the use of voice technology in the workplace will increase. In early 2019, a Gartner study revealed that by 2021, 25 percent of Digital Workers will be utilizing AI voice technology assistants to complete daily tasks.
- Data is now a more highly valued commodity than oil and with this in mind, companies are increasingly shifting towards a more data-driven culture. The upskilling of employees tech skills that will help them master data-based skills and tasks will be prevalent in 2020.
- The era of ‘Edge’ devices is here and it is transforming how data is managed and delivered from device to device. The growth of internet-connected devices and the new applications which need real-time computing will continue to drive the demand for Edge and the presence of these devices in workplaces will become more prevalent. In parallel with this, the growth of ‘Edge’ devices will further accelerate the adoption of cloud.