Chennai, November 8 2019: Business software applications leader Zoho, has crossed a mileston: 50 million business users. The company now has 10 data centres around the globe, which support more than 45 different applications that help businesses located in more than 180 countries.
In another announcement, Zoho has also rearchitected its content collaboration platform from the ground up, optimizing it for teams and businesses. WorkDrive now provides the underlying document management across all Zoho business applications, allowing for unified search, single storage, contextual integration, as well as many other vertically integrated capabilities. Businesses seek to go beyond storage today and need enterprise-grade solutions in areas like multi-level security, compliance, and audit control. The unit of work is no longer the individual, but the team. Sharing and collaboration must be implicit in workflows and business processes, rather than be patched onto solutions that originated as consumer and single-person models. WorkDrive is integrated into the platform, services, and applications layers of the Zoho technology stack and incorporates capabilities like virus detection, encryption, image processing, and other AI tools in the proper business context.
"A content collaboration platform must understand the context of the documents it stores. A proposal may turn into a sales contract and then into a service level agreement. In this case, the customer engagement went from prospecting to sales to service management. By understanding the connections between these documents—hence their underlying context—a content collaboration platform can connect and engage the relevant people," said Sridhar Vembu, Zoho's CEO. "WorkDrive creates a common, unified file system across all business processes, so the business context is easier to understand and preserve, making the system significantly more valuable to the customer. This unique type of a solution can only come from a vendor who also offers the business applications.