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Zoho Director of Technology Rajendran Dandapani, points to the new features in ZohoOne.( Photo IndiaTechOnline)
 
 
Zoho announces critical enhancements to its flagship business platform ZohoOne

Chennai, September 13, 2019. Eighteen  months  after it was  first launched,  Zoho has beefed up its flagship "operating system for  business" -- ZohoOne -- with a slate of new features and improvements. 
The solution  which aims to be a single stop busineass solution encompassing all corporate  operations from sales and marketing, finance and HR, to operations and business intelligence,  on a unified platform  has now added a new business workflow management application, Orchestly, that lets customers effortlessly create, manage, and optimize their business processes through an intuitive drag-and-drop interface.
Other new features announced yesterday include:
PhoneBridge, Zoho's telephony platform, which integrates over 50 telephony vendors on one side and several Zoho applications on the other side, is now available within Zoho One. PhoneBridge integration enables telephony in Zoho apps like CRM and Recruit. It allows customers to make calls from Zoho apps, and provides contextual information on incoming calls. Enabling PhoneBridge will give users context for all incoming calls from Zoho CRM, Zoho Recruit, Zoho Mail, and 20+ other apps.
-  A new Single Sign-On (SSO) service  allows customers to integrate any third-party applications onto their Zoho account. Zoho Single Sign-On now supports around 50 third-party applications and is growing every day. Because Zoho's SSO works with third-party systems like Active Directory, it also makes it scalable for mid-to-large sized businesses
-  App Management and Provisioning:  Zoho One currently enables provisioning for all 45+ Zoho apps. This is now being extended to custom apps created through Zoho Creator as well as external apps available through Zoho Marketplace. Zoho, third-party, custom, and SSO apps can be provisioned either individually to users or for groups using custom criteria. Zoho One's new Admin Panel with dashboards and reports allows admins to monitor user activity and app usage, enabling them to find and manage underutilized resources. Admins also get extensive reports on user management, sign-in activity, app usage, and account security.
An enhanced Zoho Sign now provides an additional level of verification for customers by adopting blockchain-based timestamping through Ethereum, the globally accepted open-source platform.  Whenever a document is signed using Zoho Sign, an Ethereum transaction will happen in the background, to which the hash of the signed document will be added to the transaction notes.

Since it was first launched,  Zoho One has seen considerable growth and now serves more than 20,000 customers.




    


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