Mumbai, May 21, 2016: Leading provider of Information Technology solutions -- Swan Solutions inaugurated its first Global Service Delivery Centre (GSDC) Mumbai yesterday, with an initial investment of Rs.100 million.
The centre will offer end-to-end services for RIM, Network and Security Monitoring, Application Monitoring and Remediation.
Swan Solutions has core expertise in networking, virtualization, and cloud computing. The company offers services around migration, consolidation and system administration expertise on Microsoft platform. The GSDC runs on advanced tools and technologies like PRTG, Nagios and Manage Engine. GSDC has its own DR hosted on cloud to deliver uninterrupted services to its customers.
This state-of-the-art facility built on an area of 400 sq.m will house operational and support team for these services: Server Monitoring, Network Monitoring, Uptime Assurance, Remote Trouble shooting, Managed Services and Network and Security Consulting|
The new GSDC enables Swan Solutions to bid for service contracts within India and international customers in US, Europe and Middle East through its software arm Emqube, Dubai.
To run this setup, Swan Solutions is beefing up its support team to staff 90 engineers to work 24x7. Swan already has support presence across the country providing services and support in 700 locations from Port Blair to Kargil and with the new GSDC it can even reach the most remote corner of India as well as any part of the world.
Says Murtuza Sutarwala, Director, Services, Swan Solutions: "We have been experiencing tremendous growth over the years, by working closely with our customers we have gained an intimate understanding that has helped us identify their challenges. Our GSDC closes the circle allows us to become an end to end support provider. Our GSDC is built on a robust platform that can holistically take care of their infrastructure and applications and it will help us to service our customers better."
The company was founded in 1989 by Mohammed Sutarwala, a post-graduate from the University of Texas at Austin, USA and is currently headed by CEO Kamal Sejpal.