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NextThink, Wipro join to enhance end-user client experience

Bangalore, March 14, 2015: Global Indian  IT company, Wipro Ltd.  is to partner eith Switzerland-based with end-user analytics firm Nexthink,   to provide enhanced computing technology solutions and services to enterprise users.
Wipro is turning big data inwards with real-time analytics technology to forever change the enterprise IT services market — turning the IT department from a cost centre into a true partner for the business. Wipro’s infrastructure services delivers innovative ways for organizations to effectively manage complexity and drive higher efficiency. Wipro is integrating End- User IT Analytics information to proactively identify, diagnose, resolve and manage critical applications and infrastructure problems before end-users experience issues.
Says Yassine Zaied, Nexthink Global Head, MSP Practice:  “Wipro is a leader in infrastructure management and a trusted provider of large IT projects around the world, managing millions of end-user devices on a daily basis. Nexthink is proud to collaborate with Wipro’s team of skilled experts who thoroughly understand the challenges faced by end-users today. Wipro’s teams are integrating our unique real time analytics capabilities to deliver end-user intelligence to automate the workplace management and to enhance the end-user experience.”
Adds Anirudh Joshi, General Manager and Global Practice Head, End User Computing Services, Wipro Ltd.:, “Through real-time visibility and IT analytics provided by Wipro and Nexthink, we are able to have a factual and complete understanding of all end-user activities, and baseline the user experience to tangible metrics. This can help our customers transform their workplaces and transition them to a workspace which is effective for users and can be managed by IT in the most efficient manner.”
Together, Wipro and Nexthink deliver actionable analytics with real time monitoring of all end-users activities across all devices and all applications. Information is compiled automatically to transform and to proactively manage the workplace achieving the best end-user experience.