Home improvement giant Lowe's opens Bangalore Innovation Centre

11th February 2015
Home improvement giant Lowe's opens Bangalore Innovation Centre
Robert Niblock, Chairman, President & CEO of Lowe’s Companies Inc lights the lamp to inaugurate the Bangalore -based GBlobal Innovation Centre, along with Ram Narayan, Managing Director, Lowe’s India

Bangalore, February 11, 2015:  The world’s second largest home improvement retailer -- Lowe's --  has opened a  Global Innovation Centre (GIC) in Bangalore  which will  on technology and analytics to provide customers with a more personalized shopping experience.
The new GIC, headed by Narayan Ram, Managing Director-Lowe’s India covers 110,000 sq. ft.,  an d expects to employ approximately 500 people by the end of 2015.
Lowe’s  also  announced their association with Habitat for Humanity, India as part of their India CSR initiative with a  grant of $50,000 (Rs 30 lakhs) from Lowe’s India.
Says Robert Niblock, Chairman, President & CEO of Lowe’s Companies Inc.:“We are very excited about the Global Innovation Center here in Bangalore, which will bring to fruition a valuable part of our analytics and technology potential. We feel confident that with this strengthening of our presence in India, we will be able to provide more personalized experiences to customers, helping us continue our pace of strategic growth. We have a history of helping customers improve the places they call “home” for almost 70 years, and the Bangalore CSC is an extension of this proud tradition.”
Adds Narayan Ram: “The Bangalore Global Innovation Center will employ the concept of ‘one team, multiple locations,’ as we work across our global organization to apply the power of analytics and technology to the Lowe’s business, so customers can engage with us whenever and however they need support. We are planning to invest even more in our local teams and innovate omni-channel retail, which underlines our commitment to delivering a consistent experience to the customer,   however they choose to shop with Lowe’s.” Ram joined Lowe’s  in July 2014,  from Sony, where he served most recently as head of Sony’s Global Delivery Center for IT and Processes in India. He brings more than 24 years of experience in Information Technology (IT) and Information Technology Enabled Services (ITES) to Lowe’s. 
Lowe's serves approximately 15 million customers a week in the United States, Canada and Mexico.