New York May 14, 2013 – Leading communications provider Tata Communications, has become the first carrier to launch Voice Business Apps, a new suite of hosted tools and managed services designed to help service providers more efficiently and profitably run their international voice business offerings.
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“With slow growth and strong margin pressure, many voice providers are finding it harder than ever to run a profitable international voice business,” says Michel Guyot, President of Global Voice Solutions at Tata Communications,“Our Voice Business Apps offering can reduce operating expenses and increase efficiency while improving service quality, without upfront investment.”
TataCommunications’ Voice Business Apps will help customers reduce capital expenditure and risk by addressing common business challenges, including network standardisation, migration to IP, fraud management and supplier management. The “apps” include services, tools and systems that TataCommunications can provide on demand or manage on behalf of a carrier. Efficiency increases also include improved network utilisation, and enhanced ability to automate routine tasks.