“With slow growth and strong margin pressure, many voice providers are finding it harder than ever to run a profitable international voice business,” says Michel Guyot, President of Global Voice Solutions at Tata Communications,“Our Voice Business Apps offering can reduce operating expenses and increase efficiency while improving service quality, without upfront investment.”
TataCommunications’ Voice Business Apps will help customers reduce capital expenditure and risk by addressing common business challenges, including network standardisation, migration to IP, fraud management and supplier management. The “apps” include services, tools and systems that TataCommunications can provide on demand or manage on behalf of a carrier. Efficiency increases also include improved network utilisation, and enhanced ability to automate routine tasks.
David James, Practice Leader, Wholesale, Ovum,says, “This development demonstrates Tata Communications’ ability to build on its extensive experience, global reach and economies of scale in the international voice market to offer innovative services and flexible partnering options to suit service providers’ changing needs.”
See a video on the Voice App in our Video spot on the homepage.