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Kerala Minister for Panchayats & Social welfare, M K Muneer ( centre), inaugurating the help desk for local self governing bodies. He is flanked by Dr. M Samsuddin, Executive Chairman & Director, Information Kerala Mission and M A Vaheed MLA, Kazhakoottam Legislative Assembly (Sep 5 2011). Inset screen grab of Welfare pension portal.
 
 
Kerala creates helpdesk to support her e-gov apps for grassroots government

The southern state of Kerala has set up a  help desk ( telephone no.  0471-2579779) to provide technical assistance with different software applications developed for local self governing bodies by Information Kerala Mission.

The help desk is based on VoIP technology and is set up at theIKM head quarters for providing technical support to all queries related to application software deployed in the local bodies and hardware and networking issues that emanate from the local bodies across Kerala. Call tracking and call logging is possible by using this system, which will enable the experts to follow up the call and thus ensuring customer /caller satisfaction. Currently this team provides support during office hours but this will soon be a 24X7 service.

The help desk was inaugurated earlier this week by Dr. M.K. Muneer, Minister for Panchayats & Social welfare at a function held to launch a suite of e-governance applications. http://infokerala.org/help-desk  
The Minister also inaugurated a special portal to help panchayath ( village governing unit) employees with their provident fund administration (www.kpepf.lsgkerala.gov.in  ) and launched the revamped IKM website (www.infokerala.org  ). Thiruvananthapuram Corporation’s Deputy Mayor  G Happykumar inaugurated the Social Security Pension Website – another first in a state thaty has gone further than most Indian states in e-nabling its citizen-facing services (www.welfarepension.lsgkerala.gov.in  )September 9 2011




    


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Kerala creates helpdesk to support her e-gov apps for grassroots government
by Grizzly on October  01,  2011
  "This info is the cat's pajaams!"
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by Grizzly on October  01,  2011
  "This info is the cat\'s pajaams!"
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by Murat on   30,  2012
  "I help run a charity in the htarehcale sector. I am appalled by the reckless greed and unaccountability allowed under the definition of a charity. The charity commission shows it is not fit for purpose in the lack of comments and reporting of this For example the least it could provide is a league table of the highest salaries. As staff and salaries over 60,000 have to be reported in the return this would cost nothing to provide on thier web site. It should also require charities to report the percentage of taxpayer funded contributions, as many charities are secretly taxpayer funded by local authority or government grants."
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by Murat on   30,  2012
  "I help run a charity in the htarehcale sector. I am appalled by the reckless greed and unaccountability allowed under the definition of a charity. The charity commission shows it is not fit for purpose in the lack of comments and reporting of this For example the least it could provide is a league table of the highest salaries. As staff and salaries over 60,000 have to be reported in the return this would cost nothing to provide on thier web site. It should also require charities to report the percentage of taxpayer funded contributions, as many charities are secretly taxpayer funded by local authority or government grants."
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by bookmaring service on March  14,  2013
  "SlTK7w Really informative blog.Really thank you! Keep writing."
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by bookmaring service on March  14,  2013
  "SlTK7w Really informative blog.Really thank you! Keep writing."
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by buy cipro on March  15,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by buy cipro on March  15,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by 20mg levitra on March  15,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by 20mg levitra on March  15,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by Social bookmarks on April  20,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by Social bookmarks on April  20,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by digital slr lenses on May  14,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by digital slr lenses on May  14,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by good seo on May  25,  2013
  "dBWjSr Thanks so much for the blog article.Really looking forward to read more. Will read on..."
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by good seo on May  25,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by seo service on May  27,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by seo service on May  27,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by social bookmarks on June  19,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by social bookmarks on June  19,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by hot news on July  26,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by hot news on July  26,  2013
  "gQYgKS Im obliged for the article.Really looking forward to read more. Will read on..."
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by news on   02,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by news on   02,  2013
  "98zvpK A round of applause for your article.Really thank you! Really Great."
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by awesome links for you on   19,  2013
  "US2r4y Major thanks for the blog post.Thanks Again. Keep writing."
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by awesome links for you on   19,  2013
  "US2r4y Major thanks for the blog post.Thanks Again. Keep writing."
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by great link buildng on   20,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by great link buildng on   20,  2013
  "crdxkd Im thankful for the article.Really looking forward to read more. Fantastic."
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by make money online on   13,  2013
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by make money online on   13,  2013
  "ggD36w Really enjoyed this blog.Thanks Again. Cool."
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by just another on January  28,  2018
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by just another on January  28,  2018
  "lvvRDz Well written articles like yours renews my faith in today as writers. You ave written information I can finally agree on and use. Thank you for sharing."
     
Kerala creates helpdesk to support her e-gov apps for grassroots government
by just another on November  08,  2017
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Kerala creates helpdesk to support her e-gov apps for grassroots government
by just another on November  08,  2017
  "GU13VS Utterly pent subject material, Really enjoyed reading through."