Capgemini taps the talent in Trichy, to set up its 7th BPO

Trichy, October 26, 2012: Capgemini, has expanded its Indian footprint in an interesting direction -- with its new 300 seat Business Process Outsourcing (BPO) centre in the secondary Tamil Nadu town of Tirucharapalli popularly known as Trichy.

This is not the first time the France-headquartered Consulting, technology and outsourcing services leader, has bucked the trend by opting for a tier 2 or 3 location to host its IT services: In 2008, it set up a centre in another Tamil Nadu town, Salem. Trichy like Salem will serve as a spoke for the company’s hubs in Bangalore and Chennai.
The Trichy centre is spread across 18,000 sq ft, and over 200 employees have already been recruited for the new BPO, most of whom are fresh graduates. Capgemini's BPO strength in India is around 6500.The operations at the Trichy centre, like most of Capgemini's BPO services in India, will be non-voice based. Delivering Finance & Accounting, Management Assurance, Engineering Services, Content Management, Research & Advisory, Supply Chain Management, Procurement Services and Human Resources outsourcing services to more than 25 large international clients.
The BPO centres are located in Bangalore, Chennai, Kolkata, Gurgaon, Mumbai , Salem and now Trichy.
Says BL Narayan, Head of BPO Capgemini, India: “The Trichy facility is part of Capgemini India's ongoing expansion strategy for its BPO services. Having strengthened our presence in the key cities of the country, we are keen to leverage the talent pool of tier III cities for servicing our global clients, based on our domain specialisation in Finance and Accounting outsourcing, Procurement and Supply Chain Management."
Capgemini in India is around 40,000 people strong across 9 cities.