Bangalore, April 23,2014: Leading IT services provider, Mphasis, has partnered legal services outsourcing (LPO) pioneer, Mindcrest to offer its next generation Governance, Risk and Compliance (GRC) service.
It embeds Mindcrest’s legal support service capabilities into the existing GRC framework to provide a comprehensive solution that encompass domain and process expertise and technology enablement.
Mphasis’ GRC services cover a gamut of solutions including remediation, document review, consent order fulfillment, and corporate compliance research, amongst others. The remediation engine comprised of people, process and technology cuts across legal, KYC (know your customer) & mis-sell remediation and is one of the key solutions in this portfolio of services. These services fulfill the need of the financial services industry for a GRC framework to implement controls and comply with changing regulations.
Says Shantala Sadananda, President of Mindcrest: “Most GRC services and solutions offered are skewed towards technology. Technology can only be an enabler. With Mphasis, we are meeting the demands of the industry to provide domain specialized services. Our strong focus on the legal domain as a key component of the GRC offering differentiates us from other providers."
Adds Dinesh Venugopal, Executive Vice President and Head of Banking and Capital Markets Group, Mphasis: “Our augmented GRC services with Mindcrest enables Mphasis offer its customers personalized and specialized GRC solutions including corporate legal services. This translates to quick and easy adoption and minimal disruption for the customer.”
MPhasis is a HP company.