TCS fuels billing system for Macau telecom provider, CTM

Macau and Mumbai, September 4, 2013: Tata Consultancy Services ( TCS) has been selected by leading telecom service provider in Macau,  CTM ( Companhia de Telecomunicações de Macau ),  to transform its rating and billing system in a multi-year and multi-million project.

Currently CTM uses different billing systems for each of it corresponding telecom service. In order to meet its needs of next-generation integrated multimedia telecom services, CTM sought to implement an converged billing system to provide more instant response to market demand, hence further strengthening its market competitiveness. CTM chose TCS as its service partner to deliver its new convergent rating and billing system.

Says Rui Marcelo, Director of Information Technology:"TM selected TCS based on its extensive experience and technical strength in providing IT solutions and services over the years. Our new convergent rating and billing system will help transform many of CTM’s  key business processes, integrating CTM’s core business support systems for fixed telephone, mobile and broadband services, thereby enhancing billing system features such as real-time data updates, data backup and disaster recovery capabilities, and ultimately improve customer service experience”.

Adds Ravi Viswanathan, President, Growth Markets, TCS: “CTM is an outstanding showcase of how a leading telecom provider is leveraging technology to both maintain a competitive edge and enhance its core IT and business operations. TCS and CTM have an extensive working history and we are excited to expand the range of services TCS is providing to CTM and to develop a roadmap for ongoing future cooperation and success”.

The new convergent rating and billing system is expected to be fully implemented within three years.