New Delhi, April 9, 2014 – A new process has made the Jabra BIZ 2300 one of the very first industrial design products, which have been rewarded for not only for its user features but for its desgn innovation. The headset recently won the prestigious Red Dot Award 2014.
The Biz2300 headset was created with the large scale in-house customer support centres in mind and marks a drastic change in the way Jabra headsets are developed and designed.
Says Holger Reisinger, Jabra Vice President of Marketing, Products and Alliances: “With the Biz 2300, we challenged ourselves to reinvent the corded headset. This has resulted in a headset which, in terms of functionality and esthetics, satisfies the requests and demands of the end-user and the industry alike. We are very excited that our efforts have been recognized by Red Dot."
The design process of the Jabra Biz2300was kicked off in North America where the international design agency, Designit, and Jabra’s R&D team sought to find out what the contact center staff actually felt about their devices and their use. This meant spending a significant amount of time interviewing employees about their everyday needs, and the results have yielded interesting conclusions.
The Red Dot award has existed since 1954 and is one of the most highly esteemed international design awards within the world of design.