Custom Search
 



 
 
Drishti launches new chat tool for 'Ameyo' call centre solution

Leading Indian innovators of communications technologies Drishti-Soft has added live chat capability to their flagship Ameyo contact centre solution, enabling real-time interaction between agents and customers . 

Ameyo Chat 2.0 offers collaboration within the team or mass online messaging (based on triggers/alerts/events) to the prospect/customer. Enterprises can integrate live chat to their websites and configure the chat requests to be routed to the agents at their contact centre. The enhanced Chat tool enables use of the same voice agents as chat agents. With complete logging of chat sessions, custom reports can be fetched and can be used for devising marketing strategies based on most frequented issues in agent-customer interactions.
Says Sachin Bhatia, Business Head, Drishti-Soft: "Customer interactions today are much more advanced and complex. With multiple communication channels at the discretion, it has become increasing important for next gen businesses to integrate their customer contact processes with new-age facilities like live chats. A tool that can provide monitoring & controlling of the web-sessions of the customers can be a real value-add. You can turn your agents into super agents by adding ability to collaborate with the customers for a co-browsing session and suggesting the right product giving an edge to end-customer experience. Drishti's Ameyo Chat 2.0 is a step towards future of business communication."

The new improved Chat tool is integrated with the Ameyo Agent Workbench to provide a unified interaction interface. The campaign managers can assign same agents to voice processes as well as chat sessions. They can also create custom routing policies for the chat requests received and designate the chat agents accordingly. Multiple concurrent chat sessions and re-routing of a chat session to another chat queue of a subject matter expert for better query resolution is also possible.
www.drishti-soft.com 

January 18 2011 




    


Post Your Comments Now
       
  Name  
  Email  
  Comment  
     
     
       
       
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by Bristol Airport Hotels on April  20,  2012
  "dsbltl Really informative article post.Really looking forward to read more. Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by Bristol Airport Hotels on April  20,  2012
  "dsbltl Really informative article post.Really looking forward to read more. Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by Article Submission on July  09,  2012
  "dZ6MQs A round of applause for your article post.Thanks Again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by Article Submission on July  09,  2012
  "dZ6MQs A round of applause for your article post.Thanks Again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by bookmarking submission on   20,  2012
  "7RxUsn wow, awesome blog.Really looking forward to read more. Much obliged."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by bookmarking submission on   20,  2012
  "7RxUsn wow, awesome blog.Really looking forward to read more. Much obliged."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by cheap seo services on October  19,  2012
  "Hks4lq A round of applause for your article. Much obliged."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by cheap seo services on October  19,  2012
  "Hks4lq A round of applause for your article. Much obliged."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by cheap seo services on November  04,  2012
  "mQqzxO Thanks-a-mundo for the post.Thanks Again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by cheap seo services on November  04,  2012
  "mQqzxO Thanks-a-mundo for the post.Thanks Again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by social bookmarking service on April  19,  2013
  "virsgw Fantastic article.Thanks Again."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by social bookmarking service on April  19,  2013
  "virsgw Fantastic article.Thanks Again."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by good seo on May  25,  2013
  "7cQn8y I think this is a real great blog.Much thanks again. Great."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by good seo on May  25,  2013
  "7cQn8y I think this is a real great blog.Much thanks again. Great."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by seo service on May  28,  2013
  "jdWvrb Enjoyed every bit of your article.Much thanks again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by seo service on May  28,  2013
  "jdWvrb Enjoyed every bit of your article.Much thanks again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by best social bookmarks on June  19,  2013
  "b3iGO6 Muchos Gracias for your article.Thanks Again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by best social bookmarks on June  19,  2013
  "b3iGO6 Muchos Gracias for your article.Thanks Again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by buy viagra online cheap on July  24,  2013
  "I really enjoy the article post.Much thanks again. Will read on..."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by buy viagra online cheap on July  24,  2013
  "I really enjoy the article post.Much thanks again. Will read on..."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by buy cialis online cheap on July  25,  2013
  "Thanks so much for the post.Thanks Again. Much obliged."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by buy cialis online cheap on July  25,  2013
  "Thanks so much for the post.Thanks Again. Much obliged."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by news on July  26,  2013
  "FzfZtd I think this is a real great post.Much thanks again. Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by news on July  26,  2013
  "FzfZtd I think this is a real great post.Much thanks again. Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by news on   02,  2013
  "Ovt883 Thanks so much for the post.Really looking forward to read more. Keep writing."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by news on   02,  2013
  "Ovt883 Thanks so much for the post.Really looking forward to read more. Keep writing."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by buy ventolin on   09,  2013
  "Looking forward to reading more. Great blog.Really thank you! Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by awesome links for you on   19,  2013
  "GUApVV I really like and appreciate your article.Really looking forward to read more. Much obliged."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by awesome links for you on   19,  2013
  "GUApVV I really like and appreciate your article.Really looking forward to read more. Much obliged."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by awesome links for you on   20,  2013
  "iepYGs Hey, thanks for the article.Really thank you! Keep writing."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by awesome links for you on   20,  2013
  "iepYGs Hey, thanks for the article.Really thank you! Keep writing."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by best link building on   04,  2013
  "EkYTTR I appreciate you sharing this post.Much thanks again. Really Cool."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by best link building on   04,  2013
  "EkYTTR I appreciate you sharing this post.Much thanks again. Really Cool."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by link building on   07,  2013
  "I truly appreciate this blog article.Really thank you! Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by link building on   07,  2013
  "I truly appreciate this blog article.Really thank you! Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by make money online on   11,  2013
  "SrCwHM Really informative blog article.Really thank you! Really Great."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by best place for make money online on   11,  2013
  "16rYZv Great blog article.Thanks Again. Really Cool."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by make money online on   11,  2013
  "SrCwHM Really informative blog article.Really thank you! Really Great."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by best place for make money online on   11,  2013
  "16rYZv Great blog article.Thanks Again. Really Cool."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by online business on   12,  2013
  "2ndUiC Muchos Gracias for your article post.Really thank you! Much obliged."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by online business on   12,  2013
  "2ndUiC Muchos Gracias for your article post.Really thank you! Much obliged."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by cheap link building on   24,  2013
  "VIWNVI I value the post.Thanks Again. Cool."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by cheap link building on   24,  2013
  "VIWNVI I value the post.Thanks Again. Cool."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by check out these guys! on October  16,  2013
  "l3drDv Say, you got a nice blog.Thanks Again. Great."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by check out these guys! on October  16,  2013
  "l3drDv Say, you got a nice blog.Thanks Again. Great."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by smashing top seo on October  26,  2013
  "NOVHKu I really like and appreciate your post.Thanks Again. Much obliged."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by nice seo guys on March  22,  2014
  "G71gce Say, you got a nice blog.Much thanks again. Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by nice seo guys on March  22,  2014
  "G71gce Say, you got a nice blog.Much thanks again. Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by check it out on April  01,  2014
  "a0j0rH Wow, great blog."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by check it out on April  01,  2014
  "a0j0rH Wow, great blog."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by best prices on May  12,  2014
  "plTFK0 A round of applause for your blog article.Much thanks again. Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by best prices on May  12,  2014
  "plTFK0 A round of applause for your blog article.Much thanks again. Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by seo company on June  04,  2014
  "Q2KhxD I am so grateful for your blog.Thanks Again. Really Cool."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by seo company on June  04,  2014
  "Q2KhxD I am so grateful for your blog.Thanks Again. Really Cool."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by nice penalty removal on June  19,  2014
  "pQMZ2R Thanks again for the blog post.Much thanks again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by nice penalty removal on June  19,  2014
  "pQMZ2R Thanks again for the blog post.Much thanks again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by awesome seo on July  04,  2014
  "NUZan2 I really like and appreciate your blog post.Much thanks again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crorkservice on July  18,  2014
  "e1BWRi I truly appreciate this blog article.Much thanks again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crorkservice on July  18,  2014
  "e1BWRi I truly appreciate this blog article.Much thanks again. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crorkz linkz on   01,  2014
  "jzXvyc Very good blog post.Really looking forward to read more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crorkz linkz on   01,  2014
  "jzXvyc Very good blog post.Really looking forward to read more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by matz crorkz on November  23,  2014
  "wIVUdj There is clearly a lot to identify about this. I think you made some nice points in features also."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by matz crorkz on November  23,  2014
  "wIVUdj There is clearly a lot to identify about this. I think you made some nice points in features also."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crokrz linkz on December  18,  2014
  "OhQAsF Enjoyed every bit of your article post.Really looking forward to read more. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crokrz linkz on December  18,  2014
  "OhQAsF Enjoyed every bit of your article post.Really looking forward to read more. Want more."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crorkz on January  15,  2015
  "ghbWgg It is in reality a great and useful piece of info. I am happy that you shared this useful info with us. Please stay us up to date like this. Thank you for sharing."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crorkz on January  15,  2015
  "ghbWgg It is in reality a great and useful piece of info. I am happy that you shared this useful info with us. Please stay us up to date like this. Thank you for sharing."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crorkzz backz on February  05,  2015
  "mmouKf You made some first rate factors there. I looked on the web for the problem and found most people will go together with along with your website."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crorkzz backz on February  05,  2015
  "mmouKf You made some first rate factors there. I looked on the web for the problem and found most people will go together with along with your website."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crork alise on March  07,  2015
  "sO9riZ Excellent blog here! Also your web site loads up very fast! What host are you using? Can I get your affiliate link to your host? I wish my website loaded up as fast as yours lol"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crork alise on March  07,  2015
  "sO9riZ Excellent blog here! Also your web site loads up very fast! What host are you using? Can I get your affiliate link to your host? I wish my website loaded up as fast as yours lol"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crork alise on March  07,  2015
  "3sAwFM Wow, incredible weblog format! How lengthy have you ever been running a blog for? you made running a blog glance easy. The full glance of your web site is wonderful, let alone the content material!"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crork alise on March  07,  2015
  "3sAwFM Wow, incredible weblog format! How lengthy have you ever been running a blog for? you made running a blog glance easy. The full glance of your web site is wonderful, let alone the content material!"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crorkzz on May  30,  2015
  "wvNDoT Excellent web site. Plenty of useful information here. I am sending it to some friends ans also sharing in delicious. And of course, thanks for your sweat!"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crorkzz on May  30,  2015
  "wvNDoT Excellent web site. Plenty of useful information here. I am sending it to some friends ans also sharing in delicious. And of course, thanks for your sweat!"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crorkzz catz on June  09,  2015
  "oVbNjg Im thankful for the article post.Really thank you! Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crorkzz catz on June  09,  2015
  "oVbNjg Im thankful for the article post.Really thank you! Fantastic."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by seo service on July  01,  2015
  "fOKq6S Thanks for sharing, this is a fantastic blog post.Really thank you!"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by seo service on July  01,  2015
  "fOKq6S Thanks for sharing, this is a fantastic blog post.Really thank you!"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by seo servicess on   03,  2015
  "Qiyvpg Your web site provided us with helpful info to work on."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by seo servicess on   03,  2015
  "Qiyvpg Your web site provided us with helpful info to work on."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by link building on   28,  2015
  "w6ShSM to get used when maybe a handbag and also preserve on vacation"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by link building on   28,  2015
  "w6ShSM to get used when maybe a handbag and also preserve on vacation"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by fiverr backlinks on October  16,  2015
  "hmhrVr This excellent website definitely has all of the info I needed about this subject and didn at know who to ask."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by fiverr backlinks on October  16,  2015
  "hmhrVr This excellent website definitely has all of the info I needed about this subject and didn at know who to ask."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crork service seo on November  09,  2015
  "D6H3VI Muchos Gracias for your blog post. Cool."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by crork service seo on November  09,  2015
  "D6H3VI Muchos Gracias for your blog post. Cool."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by porn videos on May  13,  2016
  "pretty valuable stuff, overall I consider this is well worth a bookmark, thanks"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by porn videos on May  13,  2016
  "pretty valuable stuff, overall I consider this is well worth a bookmark, thanks"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by big dilbos on July  05,  2016
  "GOxRr1 The best and clear News and why it means a great deal."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by big dilbos on July  05,  2016
  "GOxRr1 The best and clear News and why it means a great deal."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by best pron on   03,  2016
  "uwJAF0 My spouse and I stumbled over here from a different page and thought I might as well check things out. I like what I see so i am just following you. Look forward to going over your web page again."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by best pron on   03,  2016
  "uwJAF0 My spouse and I stumbled over here from a different page and thought I might as well check things out. I like what I see so i am just following you. Look forward to going over your web page again."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by fake tits on October  11,  2016
  "u6mOgy I ave been using iXpenseIt for the past two years. Great app with very regular updates."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by fake tits on October  11,  2016
  "u6mOgy I ave been using iXpenseIt for the past two years. Great app with very regular updates."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by Get the facts on January  31,  2017
  "32lT8a Thanks funny locate Loli Preteen I stroke sorry in support of the woman who had to shove a camera up her pussy and next retrieve the film."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by Get the facts on January  31,  2017
  "32lT8a Thanks funny locate Loli Preteen I stroke sorry in support of the woman who had to shove a camera up her pussy and next retrieve the film."
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by lovely shez on March  04,  2017
  "YSkN9Q Many thanks for sharing this fine piece. Very interesting ideas! (as always, btw)"
     
Drishti launches new chat tool for 'Ameyo' call centre solution
by lovely shez on March  04,  2017
  "YSkN9Q Many thanks for sharing this fine piece. Very interesting ideas! (as always, btw)"