Indian Infotech leaders Wipro and Infosys, have won accolades for their Business Process Outsourcing services – both in the same week.
Wipro BPO, the Business Process Outsourcing arm of Wipro Technologies, has been recognized as the ‘Company of the Year’ in the ‘International’ category, at the ‘BPO Industry Awards 2010’, organized by Economictimes.com, the online portal of India’s largest circulated financial daily.
Wipro BPO provides a broad spectrum of services across CRM, Back Office Transaction Processing, Industry Specific Solutions and BPO Consulting. The BPO provider has made rapid progress in the last few years extending the delivery presence to many countries including Brazil, Canada, Japan and New Zealand. Starting with two international locations in 2007, they have grown to twenty locations in 2010. Today, the talent pool at Wipro BPO spans 27 nationalities and provides service to customers in 22 global languages.
The BPO Industry Awards 2010 were instituted by Economictimes.com, in association with QAI, a leading consulting and workforce development organization, to reward professionals and organizations for their superlative achievements in the field of Business Process Outsourcing.
Infosys BPO, the business process outsourcing subsidiary of Infosys Technologies, has received the 2010 Asian Shared Services Excellence Award for “Best New Outsourcing Services Delivery” along with its client P&G. The award recognizes the outsourcing relationship between the P&G Singapore Customer Service Centre and Infosys BPO for Order Management and Accounts Receivable. This is the 2nd award that Infosys BPO has won along with P&G, the first being at the North American Shared Services Excellence Awards earlier this year. A panel of independent industry experts, convened by the globally respected Shared Services & Outsourcing Network (SSON), assessed the P&G-Infosys engagement.
In another category, Asheesh Mehra, Head of APAC and Middle East, Infosys BPO won the 2010 SSON Asia Award in the “Contribution to Industry Thought Leader” category. The award recognizes thought leaders in the outsourcing industry who have transformed or helped forward the profession through major deals or strategic breakthroughs.
Nov 10 2010